Training
Selling on Cdiscount
Gain the skills you need to succeed on Cdiscount! Contact us to book a training.
- From
- €580 net
- Duration
- 6 or 10 hours
- Format
- Online or at your company
- Included
- Up to 3 people
- Dates
- Agreed individually
About the training
Cdiscount is the second-largest eCommerce platform in France. Our training helps you start or grow sales in the francophone region: through your own account or via marketplace hub integrations (e.g. BaseLinker).
The training covers full account configuration, pricing strategies, ad campaigns and handling orders and returns in line with French regulations.
Who is it for?
Our trainings are ideal for:
- Entrepreneurs and online store owners
Who want to start selling in France and need a channel beyond Amazon.
- eCommerce specialists
Who want to broaden their competences and better manage sales on international platforms.
- Companies exporting to Western Europe
Planning entry into the French-speaking market and optimising B2C logistics and sales.
- Sellers without French
Who need an ordered introduction to Cdiscount tools, processes and good practice.
What you will learn
During the Cdiscount training you will gain the skills needed to sell effectively on the French market. Depending on the chosen package, you will learn:
Beginner package
6 hoursAccount setup and configuration
Correct registration, the verification process and base settings.
Efficient order management
Handling orders, shipping and returns to French customers’ expectations.
Customer communication
Good practice for enquiries and relationships despite the language barrier.
Offers for the French market
Descriptions and graphics matching local buyers’ expectations.
What Beginner + Advanced adds
+4 hoursCdiscount marketing
Highlights, ad campaigns and coupons available within the platform.
Visibility optimization
Better ranking on Cdiscount and in external search engines.
Competitor analysis
Identifying strong players, tracking their moves and adapting your strategy.
Promotional campaigns
Attracting customers with the ad tools in the Cdiscount Pro panel.
Where and how?
Our trainings are flexible: pick the form that fits your team and schedule.
Online training
We run live online sessions in a small group of up to three people, using interactive tools. There is room for questions about your own account, no day is lost to travel, and the recording stays with you.
Training at your company
Our experts run the training on your premises. We match the programme to your business, and the whole team learns around one table. (Additional costs may cover the trainer’s accommodation, meals and transport.)
What you get
By choosing our trainings, you gain:
Training and follow-up materials
A complete set of materials (checklists, instructions, templates), useful during the course and after it ends.
Recording of the online session
Online participants get access to the recording, so you can revisit the harder parts whenever you need.
An individual approach
Experienced trainers adjust the programme to your needs, focusing on the topics that matter most to you.
Certificate and post-training support
A certificate of completion, follow-up consultations with the trainer and discounts on future courses.
Packages
Pick the package that matches your experience level.
Beginner
€580net, per platform, up to 3 people
Duration: 6 h
- Core seller panel functions across marketplaces
- Order handling and shipment processing
- Customer communication and eCommerce good practice
- Building an attractive product page step by step
Beginner + Advanced
€900net, per platform, up to 3 people
Duration: 10 h
- Advanced marketplace panel functions and reporting tools
- Automating orders, returns and customer service processes
- Customer communication strategy and handling difficult cases
- Building effective product pages with a focus on SEO and conversion
Each additional platform within the same training: +€280 net. Each participant above three: +€120 net. Groups larger than eight, as well as the trainer’s travel and accommodation for training at your company, are quoted individually.
Who it is not for
We would rather say this before the invoice than after it. In four situations the training is the wrong purchase:
You want a finished result, not knowledge
If there is nobody to sit at the panel afterwards, the knowledge has nowhere to land. Handing the account over works better then.
Marketplace account managementYou expect guaranteed sales or rankings
We do not promise results, because we control neither your competition nor the platform algorithm. We teach the mechanisms and the decisions that move those results.
You have a specific problem on an existing account
A suspended account, a sudden drop in sales, rejected listings: that is diagnostic work on your data, not six hours of a programme.
Account auditYou are looking for a recording to watch in your own time
We run live sessions with room for questions about your own account. Online participants get the recording afterwards, but the recording alone is not the product.
Who runs it
Daniel Pawłowski
founder of Amazonway
Expert in selling on Amazon, Kaufland and Allegro, with 20+ years in multichannel commerce. Runs marketplace accounts for eCommerce brands day to day.
See profileOur trainings are run by practitioners who manage marketplace accounts for Amazonway clients day to day. We match the programme to your industry and your team, and the examples come from real accounts, not from webinars.
FAQ
Frequently asked questions
Do I need French?
No. Sessions and materials are in English. French appears only where the buyer sees it: listing fields and platform messages. The communication module exists precisely so you can answer enquiries despite the language barrier.
Do we work in the Cdiscount panel or through an integration?
Whichever you prefer. The training covers both your own account and working through a marketplace hub such as BaseLinker. Which one we go deeper on is agreed before the session.
I already sell on Amazon.fr. Will Cdiscount add anything?
That is a question about your range and your margin, not about the platform, so we will not answer it for you. What the training gives you is how Cdiscount differs from Amazon in France: listing structure, promotion tools and buyer expectations. You make the call on those differences.
Does the training cover French taxes and obligations?
We flag what you need to check before launch and where those duties sit. The training does not replace tax advice or registration: if you need VAT and EPR handled, that is a separate service.
Start selling in France
Write to us: we will match the package, form and date of the training to your needs.