Training
Selling on Cdiscount
Gain the skills you need to succeed on Cdiscount! Contact us to book a training.
Book a training
About the training
Cdiscount is the second-largest eCommerce platform in France. Our training helps you start or grow sales in the francophone region: through your own account or via marketplace hub integrations (e.g. BaseLinker).
The training covers full account configuration, pricing strategies, ad campaigns and handling orders and returns in line with French regulations.
Who is it for?
Our trainings are ideal for:
- Entrepreneurs and online store owners
Who want to start selling in France and need a channel beyond Amazon.
- eCommerce specialists
Who want to broaden their competences and better manage sales on international platforms.
- Companies exporting to Western Europe
Planning entry into the French-speaking market and optimising B2C logistics and sales.
- Sellers without French
Who need an ordered introduction to Cdiscount tools, processes and good practice.
What you will learn
During the Cdiscount training you will gain the skills needed to sell effectively on the French market. Depending on the chosen package, you will learn:
Account setup and configuration
Correct registration, the verification process and base settings.
Efficient order management
Handling orders, shipping and returns to French customers’ expectations.
Customer communication
Good practice for enquiries and relationships despite the language barrier.
Offers for the French market
Descriptions and graphics matching local buyers’ expectations.
Cdiscount marketing
Highlights, ad campaigns and coupons available within the platform.
Visibility optimization
Better ranking on Cdiscount and in external search engines.
Competitor analysis
Identifying strong players, tracking their moves and adapting your strategy.
Promotional campaigns
Attracting customers with the ad tools in the Cdiscount Pro panel.
Where and how?
Our trainings are flexible and tailored to your needs: pick the form and location that suit you.
Training at the Amazonway office
Held in our modern, fully equipped training room in Zielona Góra, Poland. Comfortable conditions and professional technical support included.
Training at your company
Our experts run the training on your premises. We match the programme to your business, and you save the time and cost of travel. (Additional costs may cover the trainer’s accommodation, meals and transport.)
Online training
For remote learners we run live online sessions, 1:1 with the trainer, using interactive tools that keep everyone fully engaged.
What you get
By choosing our trainings, you gain:
Training and follow-up materials
A complete set of materials (checklists, instructions, templates), useful during the course and after it ends.
Comfortable conditions
A fully equipped room, hot and cold drinks and snacks, so you can focus on learning.
An individual approach
Experienced trainers adjust the programme to your needs, focusing on the topics that matter most to you.
Certificate and post-training support
A certificate of completion, follow-up consultations with the trainer and discounts on future courses.
Packages
Pick the package that matches your experience level.
Beginner
Duration: 6 h
- Core seller panel functions across marketplaces
- Order handling and shipment processing
- Customer communication and eCommerce good practice
- Building an attractive product page step by step
Beginner + Advanced
Duration: 10 h
- Advanced marketplace panel functions and reporting tools
- Automating orders, returns and customer service processes
- Customer communication strategy and handling difficult cases
- Building effective product pages with a focus on SEO and conversion
Start selling in France
Write to us: we will match the package, form and date of the training to your needs.